Ways to reach us
Corrections & feedback
Spotted an outdated fee or a broken link? Email [email protected] with the page URL. We reply within two business days.
Loan request questions
Questions about an offer, a payment or a lender should go to the lender named in your agreement — they hold your loan, we don't. For problems with the form itself, email [email protected].
Privacy requests
To access, correct or delete your data, or to opt out of marketing: [email protected]. See the privacy policy.
Phone
(800) 555-0147, Monday–Friday 9am–5pm ET. For general enquiries only — we cannot access Afterpay accounts or loan files.
What we can't help with
We are an independent guide, so there are some things we have no access to:
- Your Afterpay account, orders, refunds or payments — contact Afterpay in the app or at help.afterpay.com. Our how-it-works and late-fees pages may answer the question faster.
- Cash App balances or Cash App Card issues — Cash App support, in the app.
- A loan you took through our form — the lender named in your agreement services the loan; their contact details are on your documents and emails.
- Store orders — the retailer you bought from.
Press & partnerships
Journalists are welcome to quote our figures with attribution and a link. For interviews or data requests, email [email protected]. We do not accept sponsored content, paid links or paid store listings — see the advertiser disclosure.
Postal address
APS Digital Media LLC
123 Main Street
Suite 400, Wilmington, DE 19801
United States